We take your privacy seriously and act in accordance with the General Data Protection Regulation (GDPR). We would like to inform you about our privacy policy.

Privacy policy Chill out Spain

Through our website, we inform and inspire visitors about summer holiday opportunities in Spain. When booking an accommodation or filling in the form for more information, we process your personal data that we provide to, among others, CJ2 Hosting and Internet Seven.

What are personal data?

If you book a trip or contact us, we collect your personal data and thereby information that tells something about you or that can be associated with you. You can think of your name, your email address, your telephone number, but also the IP address of your computer, tablet or smartphone.

This is how we handle your data

Because safeguarding personal data is of great importance, we handle this privacy-sensitive information with care and ensure that it is properly secured. We adhere to the requirements of privacy laws, which means:

  • we clearly state for which purposes we process personal data
  • we limit the collection to only the data that we need for the purpose for which they are used
  • when making a booking or requesting information, it is necessary for us to share your data with our partners for the provision of this service
  • that we do not pass on your data to third parties, unless this is necessary to perform the requested service or when we are legally obliged to do so
  • in the event that we share your personal data with other organisations, we will make clear agreements that your data will not be used for other purposes
  • we only store your data as long as it is necessary for the purpose for which it was obtained
  • that you have the right to request, change or have your data deleted at any time

Use of your personal data

When you visit our website, we also collect your browsing data, which we call “cookies”. If you book a trip to Spain via our website, we will also collect your personal data which we share with our partners. When you make a booking, we process the following personal data:

  • first name and surname
  • home address
  • email address
  • telephone number
  • information that you entered during the booking process
  • technical measurement data of your computer, tablet or smartphone (IP address, MAC address, cookies and your surfing behaviour)

If you visit our website, we only process:

  • technical measurement data of your computer, tablet or smartphone (IP address, MAC address, cookies and your surfing behaviour)

We use cookies when collecting and combining your personal data. This is also known as ‘profiling’ and we do this in order to be able to send you interesting and relevant information as specifically as possible.

We collect your data for this purpose

  • to make your booking 
  • to communicate with you
  • for monitoring statistics, including the performance of a particular trip (interest and bookings), website visits and social media use
  • for marketing purposes: we can use your data to send newsletters, offers or advertisements. In order to know what is relevant to you, we use automatic tools to analyse your personal information. We do this, for example, when you visit our website or social media or open a newsletter
  • we can use this personal data to show you interesting and relevant information on social media or on our website. This means that we use the results of our analysis to tailor our marketing activities to your interests and preferences. We do this, among other things, through the Facebook’s Custom Audience program, which allows us to display personalised advertisements when you use Facebook. We can also use other social media channels

Disclosure to third parties

When you book a trip to Spain, we provide your personal data to third parties. When providing your data, we ensure by means of an agreement that your data will not be used for other purposes. It also states that your data will be deleted as soon as it is no longer needed. If necessary, we are obliged to share your data with the government. For sending newsletters and advertisements, we share data with companies that help us with this. In this case, we only share the personal data required for this.

View, change or delete your personal data

If you want to know what data we have processed about you, you can request it. This is also possible if you want to change your data or have it removed. In that case, you must submit a request in writing. You can contact us about this privacy statement using the contact details below, stating “Privacy Chill out Spain”:

If you have given permission to process your data, we point out that this permission can be withdrawn at any time. You can do this by emailing the above email address. If you have questions and/or a complaint, you can of course also contact us. Should you nevertheless not be able to reach a solution with us, you have the right to file a complaint with the privacy supervisor – the Dutch Data Protection Authority – on the basis of the General Data Protection Regulation.