You do not have to go through 15 pages with Terms and Conditions first, before you can book your dream holiday. Booking your holiday must be fun, we believe! 

Prices

The prices in our booking system are the prices including all mandatory costs. No surprises afterwards.

Invoices

Invoices will be sent by email to the email address that you have provided. If you have booked an accommodation, you will receive our confirmation and the invoice as soon as possible.

If you do not receive our confirmation and the invoice, you must contact us immediately. First, look at your “junk mail” or “spam”, perhaps our emails ended up there.

We can only make a booking for you if you agree to our Terms and Conditions. If you ask us to do this for you, we assume you agree to our Terms and Conditions.

You will not receive vouchers from us. You need to bring the confirmation and the invoice with you to your destination.

Shortly before arrival, you will receive more information from us. 

Payments

A deposit of 30% must be paid within 2 weeks after the invoice date. The remaining amount must be in our account at least 2 months before arrival. If you book within 2 months before arrival, the full amount must be paid within 1 week after the invoice date.

If you do not pay on time, this does not mean that your booking has been cancelled. But please pay on time, we have to do that as well.

Payments can only be made by (online) bank transfer. Cash payments and credit card payments are not possible.

Cancellations

You must notify us of cancellations by e-mail.

If you have booked an accommodation 60 or more days before arrival, you can cancel it free of charge within 14 days of the invoice date. If you cancel your booking after those 14 days, but 60 or more days before arrival, you will pay € 50 in administration costs. Cancellations 60-0 days before arrival are non-refundable, you must pay the entire amount. Bookings made within 60 days before arrival can be cancelled free of charge within 3 days after the invoice date. After those 3 days, you will not receive a refund and you must pay the entire sum.

Liability

We cannot be held responsible for closed facilities and/or any other circumstances beyond our control. 

Other conditions

The person that booked the accommodation, for themselves and/or on behalf of others, is liable for all individuals that he or she registers as guests. He or she should be at least 23 years old and will be held responsible for all accompanying guests in the event of damage to and/or items missing from the accommodation.

The rented accommodation may only be used by the number of persons agreed and those included in the rental agreement.

The accommodation, the furniture, etc. should be treated with care to prevent any unnecessary damage.

Smoking in the accommodation, excessive noise and any other unacceptable behaviour will not be permitted.

If the accommodation is not handed over in a clean and tidy condition, both inside and out, a restitution fee will be payable either on departure or at a later date. You must take care of the dishes, cleaning the inside and outside of the accommodation and bring away the garbage.

Complaints and damage must be reported immediately to us. We try to help you immediately, so that your holiday will be unforgettable. Complaints afterwards, upon returning home, have rarely led to financial compensation.